Shipping Policy
🚚 Nationwide Delivery
At Patel Organic Store, we deliver across Pakistan to ensure our organic products reach you fresh and safe.
We work with trusted courier partners to provide fast, reliable, and secure delivery to your doorstep.
⏱️ Processing Time
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Orders are processed within 1–2 business days after confirmation.
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Orders placed on weekends or public holidays are processed on the next working day.
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You will receive a confirmation message or email once your order is dispatched.
📦 Delivery Time
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Major cities: 2–4 working days
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Other areas / remote locations: 4–7 working days
(Delivery times may vary due to weather, courier delays, or public holidays.)
💰 Shipping Charges
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Standard delivery charges apply depending on your city and parcel weight.
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Free shipping may be available on selected offers or order amounts — check our website banner or product pages for current promotions.
📍 Order Tracking
Once your order is shipped, you will receive a tracking number via SMS, WhatsApp, or email to monitor your delivery status in real time.
📦 Damaged or Missing Items
If your parcel arrives damaged, leaked, or incomplete, please contact us within 24 hours of delivery with:
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Your order number, and
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Pictures of the damaged product and packaging.
We’ll review your case and arrange a replacement or refund as per our Refund Policy.
🚫 Delivery Restrictions
Currently, we only deliver within Pakistan.
International shipping is not available at the moment — but we plan to expand soon!
⚙️ Policy Updates
We may revise this Shipping Policy periodically.
All updates will be posted on this page with the effective date.